Ultima modifica: gennaio 2022

This Privacy Policy describes how besser s.r.l., with headquarters in Via Canobio 5 - 28100 NOVARA - ITALY, collects, uses and transmits users' personal data. This privacy statement applies to all products and services, except those products with a separate privacy policy.
Where applicable, you consent to the use of your data as described in this Privacy Policy whenever you use one of our products or services; we therefore recommend that you read this document in its entirety and contact us for any clarifications

COLLECTION AND TREATMENT OF PERSONAL DATA
Personal data is information that can be used to directly or indirectly identify the user. Personal data also includes anonymous information linked to the information that can be used to directly or indirectly identify the user. Personal data does not include information that can be made anonymous in an irreversible way or grouped in such a way as to prevent us from identifying, directly or indirectly, the user.
Below is a description of the types of personal data we can collect and how we can use them.
Personal data we collect
Depending on the products and services used, we collect different types of personal data from or on the user.
Information provided: We collect user personal data, such as name, user name or e-mail address, when the user uses our products and services, creates an account, contacts us, participates in an online survey, participates in a community discussion or a chat, is a candidate for a job at work, interact with us in person at an event or in any other way.
Payment information: When the user completes a purchase, the personal data linked to the purchase is collected. This information includes payment information such as your credit or debit card number and other card information, other account and authentication information, and billing, shipping and contact information.
Information on the use of our services and products: When the user visits our website or our cloud environment, we can collect information on the type of device used, the identification number of the device, the IP address of the device, the operating system, the type of Internet browser used, information on use, diagnostic information, navigation data, session summary information, file features (including features for photos, videos, music and documents) and location information from or on computers, smartphones or other devices on which the user install or from which the user accesses our products and services. Some of this information could be acquired automatically. Where available, our services may use GPS, IP address and other types of technology to determine the approximate location of a device and allow us to improve our products and services.
Information from third parties: Possiamo raccogliere informazioni da parti terze, inclusi partner aziendali o agenzie di marketing. Tali informazioni includono dati personali provenienti dai partner di marketing quando facciamo marketing comune o attività di co-branding, indirizzo IP o informazioni sulla posizione provenienti dai fornitori di servizi per offrire determinati prodotti e servizi rilevanti per l’area geografica dell’utente, e dati provenienti dai social media per l’autenticazione dell’utilizzo dei prodotti o per l’autorizzazione all’accesso a prodotti e servizi.

How the personal data of the user is used
In general, we use personal data to provide, improve and develop our products and services, to communicate with the user, to offer targeted advertisements and services, and to protect ourselves and the user himself.
As a data controller,  besser s.r.l. collects, treats and determines how to process user personal data for the following purposes:
Supply, improvement and development of our products and services: We use personal data to provide, improve and develop our products, services and advertising material. This includes the use of personal data for internal purposes such as data analysis, research and verification. This treatment is based on our legitimate interest to offer products and services to the user and to guarantee business continuity. If you participate in a sales lottery, contest or other promotion, we may use the personal information that you have provided to us for administrative purposes. Some of these activities have additional rules that may contain additional information on how personal data is used. We therefore urge you to read these rules carefully before participating in the activity.
Communication with the user: Subject to your explicit consent, we may use your personal data to send you marketing communications relating to our products and services besser s.r.l., to send you communications about your account, transactions or requests for employment, as well as to inform you about our regulations and conditions. Subject to your explicit consent, we may also share your personal data with third-party partners who may send you communications in relation to your products and services. If the user no longer wishes to receive e-mail communications for marketing purposes, he is asked to Contact Us to request withdrawal. We can use user information to process and respond to your contact requests.
Offer and evaluation of ads and personalized services: Subject to your explicit consent, we may use your personal information to personalize your experience in relation to our products and services, on websites and third-party applications, and to determine the effectiveness of our promotional campaigns.
For all uses of the data described above that require the prior consent of the user, the user can withdraw his consent contacting.
Safety promotion: We use your personal information to help verify user accounts and activities, as well as promote security, for example by monitoring fraud attempts and investigating suspicious or potentially illegal activities or violations of our policies or conditions. These procedures are based on our legitimate interest in ensuring the safety of our products and services.
As a global company, besser s.r.l.  has a number of affiliates in different jurisdictions. Each of these affiliates, as a data controller, collects, processes and determines how to treat the user's personal data to help provide the products and services requested by the user.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to provide, protect and improve our products and services, for example by customizing content, offering and measuring advertisements, understanding user behavior and providing a safer experience.
It is possible to remove or refuse cookies from the browser or device settings, however this may compromise the user's ability to use our products and services.
The user is invited to read our Cookie Policy (below) to receive more information on the use of cookies and the possibilities they can use.
TRANSMISSION OF PERSONAL DATA
We make some personal data available to strategic partners who work with us to provide our products and services or to market them to customers. Personal data is shared only with these companies for the purpose of providing or improving our products, services and advertisements; will not be passed on to third parties for their commercial purposes without the explicit consent of the user.
Service providers
We provide personal data to companies that provide a service on our behalf, such as website hosting, e-mail services, marketing, sponsorship of sales lotteries, competitions and other promotions, checks, payment processes, customer order processing, analysis of data, customer support, market research and customer satisfaction surveys and other services related to the sale of our products and services. These companies are required to protect user data and locate them wherever they are operating.
Affiliates and business operations in the group
We can share personal data with all companies connected to besser s.r.l.  In the case of a merger, corporate reorganization, acquisition, joint venture, assignment, demerger, transfer or sale or other forms of disposal of all or part of the company, also in connection with bankruptcy procedures or other similar procedures, we can transfer any personal data to each relevant third party
Legal compliance and security
By law, judicial proceeding, litigation or request by public or governmental authorities within or outside the user's country of residence, it is possible that besser s.r.l. must transmit the user's personal data. The same personal data will be transmitted if we believe that, for national security purposes, compliance with the law or other issues of public importance, it is necessary or appropriate to disclose them.
We may disclose personal data even if we believe in good faith that disclosure is reasonably necessary to protect our rights and implement the solutions available to limit damage, to enforce our terms and conditions, to investigate any fraud and to protect our activities or our users.
RIGHTS OF THE USER
We take precautions to ensure that your personal information is accurate, complete and up to date. Depending on the place of residence, the user could benefit from the rights described below.
The user has the right to access, correct or delete the personal data we collect. The user is also authorized to oppose or limit the further processing of his personal data at any time. You have the right to receive your personal data in a standard and structured format. The user has the right to appeal to the Data Protection Authority in relation to the processing of his personal data.
To protect the privacy and security of your personal information, we may request information from you that allows us to confirm your identity and the right to access such information, as well as to search for and provide you with personal data that we preserve. In some cases, the law and current regulations allow us or require us to refuse to supply or delete some or all of the personal data stored by us.
The user can Contact Us to exercise your rights. We will respond to the request within a reasonable time frame and in any case within 30 days of the request.
CLOSING OF THE ACCOUNT
The user must Contact Us to close your account in relation to the following uses of your personal data:
• supply, improvement and development of our products and services;
• communication with the user;
• sharing the user's personal data with third-party partners for marketing purposes;
• offering and evaluation of personalized announcements and services;
• safety promotion; or
• supply of products and services (for such requests,  besser s.r.l. will act on behalf of its local branches).
If the user closes his account, we will no longer be required to keep his data, which may be deleted, in whole or in part, without liability. However, we have the right to keep information about you if we believe that it may be necessary to prevent attempts at fraud or future abuse, if required by law or for legitimate commercial purposes, such as the analysis of non-personal data, recovery of the account, verification of our files or exercise of our rights and duties provided by our agreements.
WEBSITES AND THIRD PARTY SERVICES
Our products and services, including our websites and our digital multimedia properties, may contain links or give the user the opportunity to access websites, products and services of third parties. We are not responsible for the privacy practices employed by such third parties, nor are we responsible for the information or content contained in their products and services. This Privacy Policy applies only to the data we collect. We encourage you to read the privacy policies of any third parties before you start using their websites, products or services.
SECURITY, INTEGRITY AND DATA STORAGE
It is important that the user takes all necessary precautions to protect himself against unauthorized access to his products, his credentials, his computers and other devices. If you believe that the security of your account or personal data has been threatened, please contact us immediately. Please note that despite all our efforts, no security system is impenetrable. In the event of security breaches, we will promptly inform the user and the competent authorities, where required by law.
besser s.r.l. will keep the personal information of the user for the period necessary to carry out the purposes outlined in this Privacy Policy, unless a prolonged period of storage is required or allowed by the regulations in force.
MINORS
We do not knowingly collect, use or transmit the personal data of children under the age of 16. If we realize that we have collected personal information from a child under the age of 16, or the equivalent minimum age, depending on the jurisdiction (eg, 13 years in the United States), we will take the necessary steps to erase this information the first possible. If the user becomes aware of the fact that a child under the age of 16 has provided us with personal information, please contact us immediately.
We will act in good faith and will make every effort to remove this visible publication from the public, or to make it anonymous in such a way that we cannot identify you individually, to the extent required by applicable law. It should be noted, however, that such requests do not ensure the complete removal of content or published information and that, in some cases, the law does not require or permit removal, even upon prior request
TRANSFER, STORAGE AND PROCESSING OF INFORMATION AT A GLOBAL LEVEL
When we share your personal information with our partners, affiliates of besser s.r.l. and service providers, the user's personal data are transferred and / or made accessible by countries outside the European Economic Area (EEA). In these circumstances, we intend to use a model of contractual clauses equal to that adopted by the European Commission, or rely on other legal bases, such as the Privacy Code, where applicable, or on binding corporate rules, if our partners or service providers have adopted internal regulations approved by the European data protection authorities.
CHANGES TO THE PRIVACY STATEMENT
We reserve the right to make periodic changes to this Privacy Policy to keep it up to date with new technologies, new industry practices and new legal requirements. As a rule, these changes are small. Any non-material changes come into effect immediately after the publication of an updated privacy policy. In some cases, however, changes to the Privacy Statement may be significant. In these cases, it will be our responsibility to provide the user with clear notification of such changes before they take effect or by sending a notification directly.
The repeated use of our products and services after the effective date of entry into force of the Privacy Policy corresponds to the user's acceptance of the Privacy Policy. If you do not accept the updated privacy policy, please do not continue to use our products and services and Contact Us to close any account he created.
CONTATTACI
For any questions about the Privacy Policy or changes, the user can send an e-mail to the Data Protection Officer at the address info@besserdesign.it
The user can also write to the following address: Via Canobio 5 - 28100 NOVARA - ITALY.

INFORMATION ON COOKIES

Ultima modifica: gennaio 2022
This Cookie Policy describes the way in which besser s.r.l., based in Via Canobio 5 - 28100 NOVARA - ITALY, uses cookies on its websites, on its applications and on its online services and the possibilities it may use.
DEFINITION OF "COOKIES"
Cookies are small text files used to store information on the web browser. Cookies are widely used to store and receive identification elements and other information on computers, smartphones and other devices. For this purpose we also use other technologies, including information stored in the web browser or in the user's device, identifying elements associated with the user's device and other software, including web beacons and pixel tags. In this cookie policy, all these technologies are referred to as "cookies".
COOKIE'S NATURE
We use cookies to provide, protect and improve our products and services, for example by personalizing content, offering and evaluating advertisements, understanding user behavior and providing a safer experience. Below we describe the different types of cookies used and their functionality. The specific nature of the cookies we use depends on the type of website and service used by the user.
Essential cookies: These cookies are strictly necessary to make our websites and services available to the user and to allow the use of essential functions, such as the shopping cart function or the application of products. If the user disables these cookies, we will not be able to satisfy his requests.
Cookie di performance e funzionali: These cookies collect information relating to the use of our websites and services by the user and allow us to remember the choices made by the user during navigation. The information collected by these cookies allows us to optimize our websites and make them more usable without identifying the user personally. If the user disables or blocks these cookies, he will no longer be able to use certain features on our websites, on our applications and on our services and may receive assistance or reduced information from us.
Analysis and customization cookies: These cookies collect information that we use in aggregate form to understand how our websites, our applications and our services are used and to analyze the effectiveness of our marketing campaigns, so that we can customize our websites. If the user disables or blocks these cookies, he will no longer be able to use certain features on our websites, on our applications and on our services and may receive assistance or reduced information from us.
Advertising cookies: These cookies collect information about browsing history or shopping data and are used to target advertising messages for the user. Their function is to prevent the same advertisement from being shown continuously, to ensure the correct display of advertisements and, in some cases, to select advertising based on the user's interests. We may share this information with third parties to help create and send personalized advertising based on the user's interests. If the user disables or blocks these cookies, he will no longer be able to use certain features on our websites, on our applications and on our services and may receive assistance or reduced information from us.
Cookies in social networks: These cookies allow the user to share pages and contents of our sites or services on social networks and other third party websites. These cookies can also be used for advertising purposes.
COOKIES COLLECTED BY THIRD PARTIES
On our websites, on our applications and in our services the user may also find cookies placed by third parties. For example, when the user purchases our products online, our e-commerce platform provider may use cookies and other technologies. We reserve the right to allow third parties to place cookies on our websites in order to track information relating to the user's online activities and / or on third party websites or online services, including the sending of advertisements targeted advertising based on this information, including the re-marketing of our products and services that you have viewed on our websites and those of third parties.
This Cookie Policy does not apply to cookies, applications, technologies or websites owned and / or operated by third parties, even if they use or access our technologies to store and collect information. To understand how third parties use cookies, refer to their privacy and cookie regulations.
CONTROL AND EXCLUSION OF COOKIES
The user's browser or device may offer settings that allow the user to choose which cookies to set and delete. For more information about the control options and cookie preferences, the user is requested to consult the browser or device reference material. If you refuse cookies, as mentioned above, you may not be able to use certain features of our websites and services.
Below are the links to the information pages of the main browsers:
Chrome
Firefox
Internet Explorer
Safari

DO NOT TRACK
Some browsers give the possibility to transmit "Do not track" signals. We do not process or respond to "Do not track" signals. Instead, we adhere to the standards described in ou Privacy Policy and in the present Regulations regarding cookies